Eureka Forbes — Aquaguard Enhance RO + UV - no service on AMC | |||||
I have taken an AMC contract o,[protected] for Aquaguard Enhance RO + UV. NO service is being provided despite multiple calls/ complaints. Regional technicians (Manjunath and Ravinder) are deliberately not providing service, complaint made to Raja Reddy (Regional Manager) but no resolution. Water overflowing and water quality issues. Second time complaining on this forum - the company is absolutely taking customers for a ride. After paying an AMC of INR 5, 000/- customer is treated like dirt - no respect, no follow ups, no response to customer complaints, registered complaints are incorrectly closed without any visit. I am requesting that the product gets the service it deserves and hopefully also get compensation for mental anguish and poor product & poor service. I am choosing Water Heaters & Geysers as category as there is no category for water purifiers. Was this information helpful? | |||||
Eureka Forbes customer support has been notified about the posted complaint. | |||||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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