[Resolved]  Eureka Forbes — Aquaguard enhance water purifier

Address:Hyderabad, Andhra Pradesh, 600117
Website:www.eurekaforbes.com

My complaint no is : [protected] (Recent one) and have so many ref no. I requested for a service more than a week before. I have requested many times but no one is turning. Its been a week we are sitting without water. Aquaguard gives very least importance to customer's health. Very disappointed with the service. Aquaguard service people are giving us reasons not to visit customer places. Customer care promised me 7 times so far but no luck. Utter waste! Don always think about money. Do some service atleast!
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Jul 8, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
Eureka Forbes Customer Care's response
Dear Kathir,

Your concern has been escalated to my team at Chennai. They'll connect with you soon to service your product.

Regards,
Priya
Verified Support
Jun 07, 2017
Eureka Forbes Customer Care's response
Dear Kathir,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Priya
Complaint comments 

Comments

The new aqua guard reviva tap is leaking. The sales person still not attended inspite of many reminders.
Eureka Forbes Customer Care's response, Jun 7, 2017
Verified Support
Dear Mala,

Please send in your contact details/customer ID and I will have my team connect with you to fix the issue in your product.

Regards,
Shiraz
Eureka Forbes Customer Care's response, Jun 14, 2017
Verified Support
Dear Mala,

I am still awaiting your details. Please help me with the same as it will help me resolve your issue at the earliest.

Regards,
Shiraz

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