[Resolved] Eureka Forbes — aquaguard - enhance water purifier

V-Warrier

from Mumbai, Maharashtra

Address:

Jodhpur, Rajasthan, 342001

This is regarding the purchase and installation of the above product at my residence in kendranchal, vivek vihar, pali road, jodhpur. The product was purchased on 17th of august, 2019 and has been installed in the wrong water tap of the kitchen which is to the complete dissatisfaction of the customer.

Inspite of many calls, they have not helped

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Nov 2, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Eureka Forbes Customer Care's response Dear Customer,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My service team will connect with you at the earliest.

Regards,
Anita

Verified Support

Sep 26, 2019

Eureka Forbes Customer Care's response Dear Customer,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita

Verified Support

Sep 27, 2019

Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita