[Resolved] Eureka Forbes — Aquaguard geneus is Dead since installed | |||
Customer ID : [protected], Complaint Numbers : 78084792, 90286770 I had excellent experience with Aquaguard in past for 7 years. When I decided to buy new water purifier, I blindly choose Eureka Forbes Aquagurad geneus. Your people are seems to be changed now. The geneus installed on 8th September became dead few minutes after installation. Its dead till now. The first service request raised on 8th attended on 10th Sept. The next request is not attended yet. Surprisingly your sales person AMOL (emp no 9062857) says that its happen because I switch off Aquagurad (i just want to test system so I switched it off once after tank is full). If your systems are so delicate and service is so irresponsible then please take them back. Thanks Bhagwat Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you and give us another chance to serve you with the best we have.
We have made a note of your concern details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team