Eureka Forbes — aquaguard geneus plus is not working since last, 20 days no reply of mail called more than 25 times no technician visited

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Eureka Forbes aquaguard Navi Mumbai

Very bad experience from this fraud company. My machine is not working for the last 20 days. Called several time they give daily assurance that technician will visit. Till date no one visited, neither i received a call from technician...
As per my amc contract they have to provide mandatory service. They didn't resulting aquaguard genius plus stop working. They have not contacted after so many call. I have not received a single call from their side that. We have to source jar water from outside cost 100/day. Who will pay bill. Very bad experience don't trust aquaguard any more... File case to consumer court.