[Resolved]  Eureka Forbes — Aquaguard geneus worst service team

Address:	560033
Website:	eurekaforbes.com

Hi,
I Have purchased the aquaguard genius which is underwarranty & suddenly on 02/09/2016 the machine stopped automatically. And i raised the complaint on the same day (02/09/2016) the complaint no. is 89023283. And the cce told that the service engineer will visit my place within 48hrs. But no one turned up even after 3days. I called back the customer care then gave fake commitments saying today tomorrow. Finally after becoming rude in call they sent a person called manjunath on 8th or 9th sep.
He reached the place on time after checking the machine he said that there is an issue with an chip and it should be replaced & he said he ll get it replaced within 1day he gave his office phone number and left the place. even after 2days no one turned up then i called a person named sumithra on the given no. she said stock is not available and she took a person named vinay on concall even he promised me he will get it replaced by 13th as stocks is not available. TODAY IS 16TH OF SEP AND STILL NOTHING AS HAPPENED. BOTH THE PERSONS NAMED ABOVE ARE NOT AVAILABLE ON THE GIVEN NO.

IF I HAD KNOWN ABOUT THIS KIND OF SERVICE I WOULD HAVE NOT AT ALL PURCHASED THIS PURIFIER

I HAVE DECIDED NOT TO PURCHASE ANY PRODUCT FROM EUREKHA FORBES.
AND I WILL ALSO TELL MY CIRCLE NOT TO BUY ANY PRODUCT FROM THIS COMPANY.