[Resolved] Eureka Forbes — Aquaguard magna ro service | |||
Aquaguard magna ro installed in apri 2016 became faulty on 17 aug 2016. I lodged a complaint (No.[protected]. Technician came next day (18th), inspected and said the pcb was faulty. He came again on saturday (20th), checked with his boss and said pcb was not available with his office but by monday (22nd aug) the machine will be repaired. I spoke to customer executive on monday 22nd and accordingly another technician came this morning (24 aug) and said the same thing - the pcb is faulty. No assurance of repairs has been given. I have been buying bottled water for 8 days. My cust id is [protected]. Was this information helpful? | |||
Oct 8, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 25, 2016 Eureka Forbes Customer Care's response Hi Manis, We understand your concern. Our team at Bangalore shall connect with you with regards to your issue. Please allow us sometime. Regards, Eureka Forbes Team Verified Support Sep 07, 2016 Eureka Forbes Customer Care's response Hi Manis, We have received feedback from our service team that your issue has been resolved. Regards, Eureka Forbes Team | |||
 1 Comment | |||
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I made the complaint re magna ro on the 24 aug. till 10.50 hrs this morning no response from eureka forbes. talked to the customer care executive again and she said the technician would come today. but no definite assurance of rectification
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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