[Resolved] Eureka Forbes — Aquaguard magna water purifier | |||||
It's been just six months that i have bought the aquaguard magna water purifier. During this six months, there were a lot of problems with this product and each time when i lodged complaints with the customer care, they will send a service guy and that guy will check and will suggest me to replace the one or the other filters every time and they ask me to pay for filters. Now i have spent more than 2000 within 6 months for filter replacements. It’s again, a week before water purifier was not working, and same way i called up the customer and again the service man telling me to change the other filter. Oh my god, what product is that!! I am really worried and i don’t want to spend any more. So far, i have spent for the filter somewhere 21k (Filter & replacing the filter within six months). I am really unhappy with the product and on the service. I am depressed and it is very painful that i chose a wrong brand and wasted my money 21k. I have still not completed my emi for the water purifier and it is very painful to pay my emi, when the product is not working. Please let me know the policy to return my product. If there is any one from a higher authority, please take necessary actions on the customer complaints. Please don’t make the customer fool. I don’t recommend this product to any customer. So disgusting! Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Aug 21, 2016 Eureka Forbes Customer Care's response Hi, We're concerned to hear this. Please share your registered contact no. and customer ID so that we can have our team to look into your matter at the earliest. Regards, Eureka Forbes Team | |||||
1 Comment | |||||
Comments
No one attending calls. Total lack of responsibility. We have been waiting to get the small lever mechanism repaired for the last 3 days.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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