[Resolved] Eureka Forbes — Aquaguard magna water purifier

renny alexander

from Bengaluru, Karnataka

Address:	Thiruvananthapuram, Kerala, 695004
Website:	euraka forbes

•. i bought dr aquaguard magna ro+ uv model, on 31/07/2016, (customer id:[protected]). during this 2 months time i had to repair it 2 times, one for leakage and one for faulty functioning of r. o. today the machine is malfunctioning for the third time. i tried to contact service centre several times. there is no response from their side, for the premium price i am paying i expect a trouble free functioning for many years. i feel cheated. i want either replacement or refund

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Nov 21, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Eureka Forbes Customer Care's response Hi Renny,

I understand your concern and certainly do not expect this to happen to our customers. I have escalated the details of your experience to my service team at Thiruvananthapuram and they'll get this reviewed as soon as possible.

Regards,
Seema