[Resolved] Eureka Forbes — Aquaguard membrane filter not working in 3 months

Maneshkp

from Bengaluru, Karnataka

Address:

560066

I recently changed the RO/UV/Membrane filters and with in 3 months the membrane filter gone faulty and there is no output water flowing. Aqua guard technician said this needs to be replaced. Is it the case that a membrane filter last only for 3 months ?? And the technician is keep pushing me to go for AMC. Does it make sense to change a membrane filter in every 3 months ?? I have been getting such a poor service from Aqua guard.

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Feb 6, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2016

Eureka Forbes Customer Care's response Dear Manesh,

I would like to help you with this. Kindly share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Priya

Verified Support

Jan 03, 2017

Eureka Forbes Customer Care's response Dear Manesh,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 04, 2017

Eureka Forbes Customer Care's response Dear Manesh,

As I haven't heard back from you, my team is unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya