[Resolved] Eureka Forbes — aquaguard not working and service personnel are hardly bothered

Nick Almeida

from Panaji, Goa

Address:

403511

It's been almost a month now that i have been complaining, sending smse's to [protected] regarding the eureka forbes water purifier.

The technicians (Mr. Urvesh kauthankar-[protected]) call's up asking for the location and then don't turn up. This has been going for almost a month now.

Even called up mohan[protected], i guess he is their incharge. He told me he get back to me. Now it's been 4 days since i last call him.

Very bad customer service.

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Oct 8, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2017

Eureka Forbes Customer Care's response Dear Nick,

I'll surely have my team look into the issue you're facing. Request you to share your registered contact number/customer ID as it'll help them connect with you soon for further assistance.

Regards,
Priya