[Resolved] Eureka Forbes — aquaguard replacement

Pinki naha

from Bhubaneshwar, Odisha

Address:

Kolkata, West Bengal

My aqua guard is in warranty period.. It fall down and broke because of faulty installatinby company. I lodged a complain the tehnician isnot able to replace the parts since seven days. I have lodged a new complain on 01.02.19 for replacement ofthe machie. But there is no rspnse from the company. The complain number is [protected]. Please do the needful

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Mar 8, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2019

Eureka Forbes Customer Care's response Dear Pinki,

I've shared your concern along with your details with my team in Kolkata. Be assured, they’ll connect with you as soon as possible to address the same.

Regards
Shiraz

Verified Support

Feb 05, 2019

Eureka Forbes Customer Care's response Dear Pinki,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Shiraz

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Comments

Sarita Baid

from Coimbatore, Tamil Nadu

Aquaguard Nova is not working.
Water is not coming out of the pipe.
Please send the executive for repair. My address is
38 kanuswamy road
2c Mayflower apts
Rs puram
Coimbatore 641002
Tamil Nadu

Eureka Forbes Customer Care's response, Feb 6, 2019

Verified Support

Dear Sarita,

Please send in your registered contact number or customer ID. My representative will get in touch to help you further with your concern.

Regards,
Piyush

Eureka Forbes Customer Care's response, Feb 7, 2019

Verified Support

Dear Sarita,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Piyush

Eureka Forbes Customer Care's response, Feb 11, 2019

Verified Support

Dear Sarita,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Piyush