[Resolved] Eureka Forbes — Aquaguard RO system Failure and negligence from dealer

A.Gunasekharan

from Srinagar, Jammu and Kashmir

Address:

Erode, Tamil Nadu

Details- Model No: Pro(+) Unit No: 6002507 Dealer Name: Dharani enterprise Order No: 599 Dated: 17/8/12 Issues Faced- 1. From the very first day TDS is 100 2. Within 3 months 2 times filter changed 3. 10th month - malfunctioning of pump reported and was changed only after several request that too after a long time 4. On 12th month external filter was provided, but within next 3 months membrane also changed. And in the span of next 6 months membrane has been changed thrice. We spent around Rs.6000 for the above. 5. Now TDS was above 200, once again they are asking to change membrane and pump 6. Machine was dismantled on 26/9/14 and they didn’t even bother to come and reassemble it Kindly provide a solution for this.

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7759 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear A.Gunasekharan,

We are sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details/complaint no and we will get back to you at the earliest to make sure the necessary action is taken.
Regards,
Eureka Forbes Team