[Resolved] Eureka Forbes — Aquaguard-Ruthless Service

Manoj Kumar Senapati

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400013
Website:	www.eurekaforbes.com

I am Manoj Kumar Senapati from Balasore, Odisha. I am having Aquaguard, My customer id is [protected]. My machine is in AMC and not working from 22nd Jan 2017, I have raised complaint in 25th Jan 2017 vide Service Request No-[protected] but still looking towards sky for the resolution, no service person from your end come till date, I am lodging complaints is everyday days from last one month. In spite of again and again lodging the complaint issue is not solved. Firstly you people insist for AMC, and then took the hard earnest money afterwards you start simply harassing and nobody from the company took the pains to come down and repair the product. Eureka Forbes is so bad in giving service to their customers.

I would never suggest anyone in future to buy anything from Eureka Forbes.

Dissatisfied

Regards;

Manoj

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Mar 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2017

Eureka Forbes Customer Care's response Dear Manoj,

This is definitely not an intended experience. Be assured my service team at Odisha will connect with you shortly to fix your issue.

Regards,
Priya

Verified Support

Feb 13, 2017

Eureka Forbes Customer Care's response Dear Manoj,

I understand that your concern has been addressed. Do let me know for any further assistance.

Regards,
Priya