[Resolved]  Eureka Forbes — Aquaguard sensa & euroair detox

Address:

Jaipur, Rajasthan, 302026

I have raised complaint for my water purifier aquaguard sensa on 18/08/2016, no one had visited nor called. Then again i had called call customer care centre the person name niket told the earlier the complaint was not properly processed he will create a new complaint. The no. Was 88994407 dtd 31/08/2016. Suddenly i got a message that the complaint has been solved. Then again i called customer care this time again i again got new complaint no. Which was 89099700 dtd 08/08/2016 for aquaguard sensa & 89099721 for euro air detox, again yesterday i called asking status so the cc guy named saurabh gave me new complaint no. As 89124057 for aquaguard & 89125221 for euro air detox. Every time i called & got new customer care number & consolation. I think that by giving new complaint no. Company is trying to fool its customers as in their record all complaints will be seen addressed in time. I got the worst service for eureka forbes in jaipur. The company is having only one technical service provider named shyam which seems to be not particular in his job. This guy doesn't even call that he is coming nor informing. Simply conveys to his superior that the door was locked or customer not found. I don't understand why he is not calling on phone. I hope company had provided him mobile. Simply want to say very pathetic service in a capital place of rajasthan state.