[Resolved] Eureka Forbes — aquaguard service deficiency

Madhavi Kamat

from Mumbai, Maharashtra

Address:

103, Cascade 2, Kulupwadi Road, Borivali East, 400066

We had complained about aquaguard pipe connection affecting the water supply of kitchen tap. Aquaguard service engineer ashish kumar maurya visited us and he charged us rs 450 for telling us that this was a problem to be solved by plumber.

Ashish kumar maurya did not solve the problem and charged us rs 450, inspite of the machine being under amc.

Terrible service by eureka forbes... Cheating and looting customers

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Nov 18, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

Eureka Forbes Customer Care's response Dear Madhavi,

Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance.

Regards,
Priya

Verified Support

Oct 15, 2019

Eureka Forbes Customer Care's response Dear Madhavi,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Priya

Verified Support

Oct 16, 2019

Eureka Forbes Customer Care's response Dear Madhavi,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Priya