[Resolved] Eureka Forbes — Aquaguard storage cooler cum purifier

estate manager

from Bhubaneshwar, Odisha

Address:

Kolkata, West Bengal, 1012832487

We lodged a complain on 02.03.2017 that no normal water is coming out through the normal water channel/tap. Our docket no. was [protected]. After that everyday we contacted over phone with the customer care for sending technician and everyday they assured to send on that day. Till today no person has attended the complain. Our staff members are unable to drink water as only cold(chilled) water is available. We have an AMC with you but not getting service at all. Please see.

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Apr 9, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Eureka Forbes Customer Care's response Dear Customer,

I am disheartened to hear about your experience. Request your cooperation as your concern has been forwarded to my team at Kolkata and they'll get in touch with you at the earliest.

Regards,
Anita

Verified Support

Mar 09, 2017

Eureka Forbes Customer Care's response Dear Customer,

I've received an update that your issue with regard to the service has now been addressed. Do let me know for any further help.

Regards,
Anita