[Resolved] Eureka Forbes — aquaguard superb not working

gudda. bisht

from Delhi, Delhi

Address:

QTR NO. 1144 TYPE-II GULABI BAGH DELHI-07, New Delhi, Delhi, 110007

Dear service provider
We have booked a complain
"your service request no. Is [[protected]]. Our technician will pay you a visit within the next 2 working days to attend to your request." on dated 06/06/19 but till dt your technician didn't attained.
We are very sorry to say your service is not as we are expecting and we will change your product with another company product.
With regards.
Mohan

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Jul 30, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2019

Eureka Forbes Customer Care's response Dear Mohan,

I have informed my team in Delhi about your request. They will surely get in touch with you at the earliest to service your product. Request your cooperation.

Regards,
Anita

Verified Support

Jun 21, 2019

Eureka Forbes Customer Care's response Dear Mohan,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita

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Comments

Dusanapudi Srinivas

from Tadepallegudem, Andhra Pradesh

Our water purifier aqua gaurd I nova model is not working last one month back icomplained at service centre Rajahmundry.mine is under AMC with Rajahmundry service centre.tillnow they did not clear my complaint.They even not responding

Eureka Forbes Customer Care's response, Jun 13, 2019

Verified Support

Dear Shrinivas,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Priya