[Resolved]  Eureka Forbes — Aquaguard UV magna

Address:Mumbai City, Maharashtra, 400058
Website:Eureka forbes. Com

I had bought a aquaguard magna water purifier UV online during September 2015. Received the product. It took 7 days to get installed. Water received from it was trading aweful. It was services thrice during first week of installation and they refused to provide a replacement. I returned it for a100% refund in a week threafter within their refund policy timeliness. It had been 2 months today and I have still not received any refund. Bharat Motwani ecommerce and vinit just donot take my calls and whenever they do they say that gati courier have still not delivered the product to their warehouse (even after 30 days of pickup) eureka forbes seem to be good winking clients and using their monies. Donot but their products as they are useless. I bought Kent max thereafter and is giving goods water. I still remain to receive my refund from aquaguard.
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Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Eureka Forbes Customer Care's response
Dear customer,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Complaint comments 

Comments

Billing Address
Shipping Address

Your Customer ID is [protected]
Your Order ID is [protected]

First Name
Premal

First Name
Premal
Last Name
Betai

Last Name
Betai
Address1
Troika Apartments CHS Ltd

Address1
Troika Apartment CHS Ltd
Address2
3rd Lokhandwala Cross Lane, Andheri West

Address2
3rd Lokhandwala Cross Lane, Andheri West
Landmark
Near High Point restaurant

Landmark
Near High Point Restaurant
State Name
Maharashtra

State Name
Maharashtra
City
Mumbai

City
Mumbai
Pincode
400053

Pincode
400053
Mobile
[protected]

Mobile
[protected]
Email
[protected]@gmail.com

Email
[protected]@gmail.com
Employee Code
9085135

Order Form No.
[protected]

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