Eureka Forbes — Aquaguard UV plus releave alkaline water

Address:Ahmedabad, Gujarat

Dear Sir/Maa'm, I have Eureka Forbes Aquaguard purifier, but from last 6month i have to face many problems with this machine. It releave saline in water and the water became alcaline.The upper layer is cover with white sheet of saltness. I complaint many times in last few months but i couldn't get any permanent solution of my problem. Many service person came at my home, clean machine's tank but after 1 day the same problem accures.The service man told me that saline is hardness what ur machine release from ur water. But when i was supposed to perchase the machine ur company or company's sales person doesn't told me about it. Often I called sales person but the sales person also doesn't take any care of it. Even I don't get any satisfy answer from sales person. Here, I request u to give me perticular solution of my problem otherwise take ur machine back I don't want to continue with ur machine. Here I give u all details of my purifier machine:- I have AQUAGURD TOTAL ENHANCE UV WP SYSTEM [protected], Iteam code is GWPDENHUV0000. My Customer Id :- [protected]. Sales Person :[protected]Yogesh Purabiya(Mo. [protected]) Thank u Raxaben G. Bhati A/19, Sarthi Bunglows, Nr Uma School, Galaxy Road, Naroda, Ahmedabad. Mo- [protected]
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Eureka Forbes customer support has been notified about the posted complaint.
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Dear parixitsinh bhati, we are sorry to hear about the experience and deeply regret the inconvenience caused to you.
We request you to give us another chance to serve you.
We have made a note of your concern details, our executive will fix an appointment at your convenience and rectify the problem to ensure that your Water Purifier works to its best capacity.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team

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