[Resolved]  Eureka Forbes — Aquaguard water filter

Address:	Bangalore, Karnataka, 560078
Website:	www.eurekaforbes.com

When green light (instead of blue light) is being displayed we gave complaint on 28th March, 2016. Accordingly service engineer from the above company visited our house and informed us that the filters are to be changed and the cost is 3, 000/-. Accordingly we paid the amount and filters were changed by the service engineer. After the service engineer left our house, we observed continuous water leak from the back side of the water filter. Hence we switched off the water filter immediately and called the service engineer, who replaced the filters. Service engineer informed us that he will visit our next day since it was already 9.00 PM and was away from our house. But till date no one visited our house and we are not able to use the filter. I made several calls to the company as well as the engineer but of no use. We were forced to spend around Rs. 200/- per day for the last 2 days to buy the water and today is the third day, we need to spend another Rs. 200/-. We are having 6 months baby and severe summer aggravated the probme. Finally I lodged one more request (vide Customer Code - [protected]) yesterday at about 10 AM. Still the problem remain same and we are put to lot of inconvenience and also we need to spend around Rs. 200/- per day.