Submit a Complaint
Appliances
Eureka Forbes

[Resolved]  Eureka Forbes — aquaguard water purifier ag total I nova model

I got a amc renewal msg from your side before the end of contract date. I replied to the msg typing renew. The service person came and said that the renewal amount is 3250/- as it is in the contract date. I said ok. He said that within two days he will renew it. But never turned back. Now after a month he is saying that contract date has been ended so i need to pay rs 3450/-. Why should i pay extra amount for his fault.

Also the service person is threatening me saying that if i do not pay extra amount he ll repair my machine which ll b of no use and i need to throw it off.

May i know the solution for this issue.
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2019
Eureka Forbes Customer Care's response Dear Customer,

I would like to discuss this further. Please share your registered contact number & customer ID so that my team can get in touch with you.

Regards,
Anita
Verified Support
Nov 12, 2019
Eureka Forbes Customer Care's response Dear Customer,

I am yet to receive the requested details from your end. Kindly help me with the same as it'll enable me to resolve your issue faster.

Regards,
Anita
Verified Support
Nov 13, 2019
Eureka Forbes Customer Care's response Dear Customer,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita
Complaint comments 
Add a Comment

Related Eureka Forbes reviews

[Resolved]Eureka Forbes / Aquaguard I Nova - Appliance is not working[Resolved]Eureka Forbes / Aquaguard Classic E-boiling - deficiency in service1[Resolved]Eureka Forbes / Aquaguard - improper amc service3[Resolved]Eureka Forbes / Aquaguard - Customer harassment, unsatisfactory service7[Resolved]Aquaguard Water Purifier - my aquaguard is not working4
View all 7763 Eureka Forbes Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    View all 7763 Eureka Forbes reviews & complaints
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information