Comments
I have made it it very clear that Since no response was there from the sales agent, ([protected]) and after registering a complaint with your costumer service e[protected] vide complaint no: [protected] -. I thought it is no point to wait for the aquaguard personnel for installation of the unit and therefore got it done through private agency on payment
Pained with the inconvenience, as well as the mental agony caused by the aquaguard personnels, i decided to make a complaint. Since Aquaguard responded to my complaint I do not want to go for compensation provided if a responsible person comes and explain the circumstances under which installation not done and get the reinstallation by his personnel as installation to be carried out by your firm and repay the amount I have spent or as suggested extend three months guarantee . Pl do not call again and again...as I have given my mind. This my comment is inreponse to a call from- [protected]
Pained with the inconvenience, as well as the mental agony caused by the aquaguard personnels, i decided to make a complaint. Since Aquaguard responded to my complaint I do not want to go for compensation provided if a responsible person comes and explain the circumstances under which installation not done and get the reinstallation by his personnel as installation to be carried out by your firm and repay the amount I have spent or as suggested extend three months guarantee . Pl do not call again and again...as I have given my mind. This my comment is inreponse to a call from- [protected]
Eureka Forbes Customer Care's response, Sep 7, 2017
Verified Support
Dear Mr. Ramakrishna,
I will need your registered contact number/customer ID to assist you further. Please share the same for a quicker revert. Request your cooperation.
Regards,
Anita
I will need your registered contact number/customer ID to assist you further. Please share the same for a quicker revert. Request your cooperation.
Regards,
Anita
Complaint attended and the problem is resolved
Eureka Forbes Customer Care's response, Sep 8, 2017
Verified Support
Dear Mr. Ramakrishna,
I'm glad to know that your issue has been resolved. Feel free to write back Incase you require further assistance
Regards,
Anita
I'm glad to know that your issue has been resolved. Feel free to write back Incase you require further assistance
Regards,
Anita
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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J. Ramakrishna
For Dr. Anupama
Your feedback is important for us. Kindly send in your registered contact number/customer ID and I'll have a call back arranged at the earliest to discuss this further.
Regards,
Anita