[Resolved] Eureka Forbes — aquaguard water purifier leakage

Shorasi Mohan koner

from Kolkata, West Bengal

Address:

Flat - Ghare Baire, Beside Shivom Marriage Hall, Khanpukur, Kalna Link Road, Burdwan-713101 (WB), 713101

I have purchased one aquaguard water purifier model enhance ro + uv +uf on 29.03.2019 and installed on 06.04.2019. But after installation and start of the machine it started leaking from its body. I lodged one complaint and attended on 13.04.2019 and the mechanic managed to stop the leakage. But again from 22.04.2019 evening it started leaking heavily.
It has not crossed two weeks but started giving problem which is not a good sign. I hope the same will be attended on top priority and if repeated again then arrange to change the machine immediately.

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Jun 6, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Eureka Forbes Customer Care's response Dear Mohan,

I would like to discuss this further. Please share your registered contact number & customer ID so that my team can get in touch with you.

Regards,
Priya

Verified Support

Apr 30, 2019

Eureka Forbes Customer Care's response Dear Mohan,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Priya

Verified Support

May 03, 2019

Eureka Forbes Customer Care's response Dear Mohan,

As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query.

Regards,
Priya