Eureka Forbes — Aquaguard Water Purifier Service and filter

Address:

South Tukoganj, Indore 452001

Customer id: [protected]
Component id: CA[protected]
Product: Aquaguard crystal nxt uv+

1. Service Request# WO[protected] nov 8th - no one reverted back for my service request, no one called, despite so many paid calls made to the customer service

2. Service Request# CM[protected] nov 18th - no one reverted back for my service request, no one called, despite so many paid calls made to the customer service

3. Service Request# WO[protected] nov 20th - escalated again, and one person finally showed up and said the aquaguard will need a filter change, i said ok, do it. He said it will be done next day. I am now waiting for last 3 days and the person is not picking or saying when he will come. Today again i complained to the customer care on their paid 1800 number.
my house is without drinking water for last 10 days and i have to buy drinking water to survive with kids at my home, this is like a full harrasment and torture to my family. complete time waste for such a small thing. i demand that when the person shows up my filter be changed for free of cost, as i have suffered enough for such a small thing.