[Resolved] Eureka Forbes — Aquaguard Water Purifier stopped working which was bought not more than 6 months | |||||
Hi, I am raising this complaint as there was no proper resolution or follow up from the Aqua guard and i am quite disappointed with the service provided. My Aqua guard water purifier stopped working from last 2 weeks ie from around 15 Dec 2016 and some technician came and told that the issue is with the power board.After that every day they say will come today to solve the issue, how ever they never turned up and its almost 2 weeks now ie 29 Dec 2016 with out water and we need to depend on other source now for drinking and its quite frustrating. We expect a certain level of satisfactory support from a company like Aqua guard and it never happened so far. Please let me know what should i do to sort this issue? My Address is SSVR Lotus Pond House No 217, A-Block Near Varthur Police Station Varthur Bangalore-560087 Karnataka Mob :[protected] Was this information helpful? | |||||
Feb 5, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Eureka Forbes Customer Care's response Dear Customer, I am unable to fetch your contact details from the mobile number you have provided. Requesting you to share with me your registered mobile no./ complaint no./ customer ID and I will surely have my team look into your issue at the earliest. Regards, Shiraz Verified Support Jan 02, 2017 Eureka Forbes Customer Care's response Dear Customer, I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest. Regards, Shiraz Verified Support Jan 03, 2017 Eureka Forbes Customer Care's response Dear Customer, As I haven't heard back from you, my team is unable to address your concern. Do let me know in case of any further assistance. Regards, Shiraz | |||||
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