[Resolved]  Eureka Forbes — aquasure from aquaguard

Address:	700025
Website:	www.eurekaforbes.com

I have an acquasure water purifier from acquaguard at my residence at
203 shubh trident, canal road, vesu, surat, gujarat
Since april, 2017.
The equipment is under a 3 years service contract (Signed on 25.12.2016). It has not been serviced since then.
The equipment was earlier installed at
38 maitry row houses
At the time of entering into service contract. It was later shifted to my current
Residence in april 2017 (First week).
The change in address was informed to service hqs at banalore who have confirmed that they have updated this in their data base.
I hv bn trying since july, 17 for contracted service.
Mr ajay ([protected]) used to service at old address. When contacted he
Informed that the equipment would now be serviced by another franchise.
Contacted new franchise but there is no response,
I have also contacted surat service head mr malav doshi ([protected]) by
Sms (As phone is either busy or no one answers when it free).
I am disappointed with the service for which eurekaforbes has contracted.

There is not even courtesy of a reply to provide contracted service.

I am putting this status on this board for the compan