[Resolved] Eureka Forbes — Aquasure Prime Water Purifier 4L | |||
I purchased Eureka Forbes Aquasure Prime 4 L water purifier online from PayTM. I register the installation call and it got successfully installed by the engineer. Since the installation, I am facing an issue with this product. It started with the notification light issue, again for the blinking light, no water flow, heated water, slow water and so on.. every time engineer comes, service it and it starts working but ... only for some time and new issue pops us again.. :( This saga is continued till date, i have registered complaint again for slow water and expecting an engineer again in another day or two an i am sure that he will fix the issue too but it will be temporary and i am damn sure that machine will start giving me an issue in another week or two... Frustrated.. :( :( Can someone from Eureka please take a look and help me fix this please... It was purchased with lot of trust the band has.. but all in vein .. :( ( I just need this problem fixed? it's not at all worth opting this product... Worried that what will happen if my warranty expires in another month or two. I am sure no one will entertain after that even though they are not able to fix this during entire warranty period.. i just need my product fixed or replaced... Hope some one from Eureka can understand the pain and pay attention to this --- Vinayak Chorge Was this information helpful? | |||
May 22, 2017 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Apr 10, 2017 sachin_76's response purchase made in Nov 16
Verified Support Apr 16, 2017 Eureka Forbes Customer Care's response Dear Vinayak, Please share your registered contact number/customer ID and I will have my team connect with you soon. Regards, Anita Verified Support Apr 18, 2017 Eureka Forbes Customer Care's response Dear Vinayak, I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest. Regards, Anita Verified Support Apr 20, 2017 Eureka Forbes Customer Care's response Dear Vinayak, As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance. Regards, Anita | |||
3 Comments | |||
Comments
Did not provided bill for EUROCLEAN WD X2 purchase made in Nov 17.
They are cheaters .. We called them up daily but never get satisfactory answers.
They made false promise to provide Vaccum bags but did not provide at all.
They are cheaters .. We called them up daily but never get satisfactory answers.
They made false promise to provide Vaccum bags but did not provide at all.
Eureka Forbes Customer Care's response, Apr 19, 2017
Verified Support
Dear Sachin,
As requested earlier, please share your registered contact number/customer ID and my team shall look into your issue at the earliest.
Regards,
Priya
As requested earlier, please share your registered contact number/customer ID and my team shall look into your issue at the earliest.
Regards,
Priya
Eureka Forbes Customer Care's response, Apr 21, 2017
Verified Support
Dear Sachin,
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Priya
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Priya
Eureka Forbes Customer Care's response, Apr 24, 2017
Verified Support
Dear Sachin,
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Priya
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Priya
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Please help me with your registered contact number/customer ID and my team shall get in touch with you soon to address your concern.
Regards,
Anita
I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.
Regards,
Anita
As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.
Regards,
Anita