[Resolved]  Eureka Forbes — Aquasure - prime water purifier, defective led light

Address:Mumbai City, Maharashtra, 400013

I, kantilal J Patel, purchased the above product on 13.06.2016. after a few days, the led light stopped showing red and orange signals. It was supposed to show red when process of purification was on, blink red for system error, show ember when tank was full et.they
however, it only shows green all the time. After complaining, their technician said its ok if the light shows only green and note red or ember. but he promised to change the led light. thereafter, in spite of number of telephonic complaints they have not attended to this problem
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May 19, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2017
Eureka Forbes Customer Care's response
Dear Kantilal,

Please share your registered contact no./customer ID so that my team can get in touch with you soon with regard to your concern.

Regards,
Anita
Verified Support
Apr 17, 2017
Eureka Forbes Customer Care's response
Dear Kantilal,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita
Verified Support
Apr 18, 2017
Eureka Forbes Customer Care's response
Dear Kantilal,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
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