[Resolved]  Eureka Forbes — Aquasure xpert

Address:Hyderabad, Andhra Pradesh, 500081

Hi...I bought xpert solution last week and within week lodged complain 3 times for water leakage..i think there engineers are not well competent to resolve my problems ..2 time they came but still not resolve. I will file a case in consumer court, these guys are selling worst item and after that sending any guys who dont know what to do. They dont know how to treat there customers. I need replacement or my money back. My new request id is [protected]
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Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2015
Eureka Forbes Customer Care's response
Hi abhishek085,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team.
Complaint comments 

Comments

Hi abhishek085,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team
Hi Eureka Forbes Team,

On friday morning your engineer came and he repaired the water leakage from the back side, but again in the evening the water start getting leaking from the bottom of the front side and i found that the screws which are tightened in the bottom side of the purifier is missing.

What the hell service you guys are giving, you guys are not at all behaving professionally. Fedup from you guys. Within one week of purchase i have faced same water leakage problem 4 times. Seriously you guys need to hire a professional engineers.

Thanks
Abhishek Singh
+91-[protected]

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