[Resolved]  Eureka Forbes — assured gift as per prevailing scheme not delivered despite various complaints.

Address: New Delhi, Delhi, 110018

I made on-line purchase of dr. Aquaguard classic plus water purifier from eureka forbes' website on 28/06/2017. Payment was made on-line by debit card. Invoice no. Is [protected] dated 28/06/2017 and customer id is [protected]. The product was delivered next day. As per the prevailing scheme, a provogue wrist watch was promised as assured free gift with the said purchase, which was to be given soon after delivery of the water purifier. The watch has not been delivered till now. My various complaints to customer care have fallen on deaf ears. They seem to be just not bothered to resolve the complaint.
Gurpreet singh. F-174, vikas puri, new delhi-110018.
Ph. No. [protected]
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Sep 12, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
Eureka Forbes Customer Care's response
Dear Gurpreet,

I am following up with my team on this. Be assured, you'll receive an update on the same at the earliest.

Regards,
Priya
 
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