[Resolved] Eureka Forbes — Bad experience before buying Eurekha product | |||
I had very bad experience with your sales lead, when I Enquired about Eureka water filter ( Enhanced Environment RO). When I Asked for exchange offer of my old Eureka filter and discount, he Started behaving badly and started saying Eureka does not sell stolen Products, and secondly you can buy from second hand products or damaged Products etc.. and all sort of nonsense.. I have 2 products already products form Eureka at home (Water filter and Vacuum cleaner). Is this the way to talk to customers, how can I expect after buying product they will not abandon the customer. I head about bad service from Eureka, but this is heights of arrogance. Hope u fix this issue, I know I dont want to buy products from Eureka rather go with better service provider Sales person name: Mounesh Contact number: [protected]City: Bangalore Thanks and Regards Mahaveer [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you.
We request you and give us another chance to serve you with the best we have.
We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team