[Resolved]  Eureka Forbes — Bad service/ after sales zero

Address:Nashik, Maharashtra, 422005

Bad service
i had purchased aqua sure extra tuff water purifier 6 months before and for first service i had follow up with company for since last 1 months but they have not send any person for service and i had follow up for many times and due to it my product get damage i want replacement of product and refund

Plz take some action or I have to complain in consumer foram
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Mar 14, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2017
Eureka Forbes Customer Care's response
Dear Pinkesh,

I understand I have responded to your issue via Facebook and shall take it forward from there.

Regards,
Priya
Complaint comments 

Comments

Sir,
Iam soma parsharamulu
Iam purchased ro aquagard magna sales man said 1 year warranty for every thing including candils ro filters ect .so yuor technication came my home your filters smash u must change ₹ 5550/- u have to pay after warranty it will take addl amount what is dis sir in warranty 27th feb 2017
They are not response wt s dis
Eureka Forbes Customer Care's response, Feb 17, 2017
Verified Support
Dear Parsharam,

I am dejected to hear about your experience. Please share your registered contact no./customer ID and I shall have my team to look into your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Feb 24, 2017
Verified Support
Dear Parsharam,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya
Eureka Forbes Customer Care's response, Mar 1, 2017
Verified Support
Dear Parsharam,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya

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