[Resolved]  Eureka Forbes — bad service in maintaining the amc by eureka forbes.

Address:

qr no 1a block no 22 bsnl type iv, kali bari marg diz area, new delhi, New Delhi, Delhi, 110001

I have taken amc for three years on 02.01.2017 by paying an amount of rs.4045 and contract receipt no[protected] on 24.12.2016 for maintenance of my acqua guard. However the eureka forbes did not provide amc service since 30.06.2019 despite making several complaints to the customer care. My complaint no [protected] dated 30.06.2019 remained unattended despite making several request to the customer care upto 06.07.2019. Their executives mr. Parminder mob [protected] told that he deputed some mr vinay to rectify the problem in my acqua guard on 5.07.2019 but despite 20 calls made by me no body turned up to 08.07.2019 and all along mr parminder did not respond to my any calls. My whole family remained out of safe water for a week due to callous attitude of the executives of acqua gauard eureka forbes. This is a very bad service by them. I request them that they must return my amc charges for six month since they failed to provide any amc service to me. Their behaviour is very absurd and they did not respond and they simply cheat the public in the name and fame they have built on cheating the people by false promise of providing of amc. Their customer service is very bad and one day they will face closure of their service if they do not provide service to the public and do not stop cheating the public in this way. They have harassed me very badly and for this they need an apology as well as surrendering the excess amount of amc charges for the period bebound 30.07.2019 when they failed to provide service even after so many requests.