Eureka Forbes — Bought Aquasure Amrit Cartridge online but transaction not processed and money debited from bank account | |||
On Monday may 25th 2015 I purchased a refill cartridge of Aquasure Amrit online through the eureka forbes site. Shockingly the transaction was not completed, but the money Rs.449/- was debited from my account. The transaction ID on my bank statement is[protected] I tried calling the main eureka forbes number, who refused to register my complaint and instead gave me #[protected] which no one picks up (tried 7 times). I want this money reversed back into my account by Eureka Forbes, else I won't hesitate approaching the consumer court even if it is for 449/- JEEVPRAKASH S. Mobile: [protected] Landline: 25971920 Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi Prakstin,
We request you to send in the bank scan copy to [protected]@eurekaforbes.com and our executive will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
We request you to send in the bank scan copy to [protected]@eurekaforbes.com and our executive will get in touch with you at the earliest.
Regards,
Eureka Forbes Team
Dear Eureka Forbes Team,
I have already sent you a mail with all the details of the transaction on the above e-mail address, dated 26th May, 2015.
Also I have registered a complaint with your call centre. They gave me a complaint ID 91968186.
So far no one has contacted me.
JEEVPRAKASH S.
I have already sent you a mail with all the details of the transaction on the above e-mail address, dated 26th May, 2015.
Also I have registered a complaint with your call centre. They gave me a complaint ID 91968186.
So far no one has contacted me.
JEEVPRAKASH S.
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team