[Resolved]  Eureka Forbes — camera bell

Address:Kanpur, Uttar Pradesh

This is to inform that camera bell model 400vdp was attached at my home in february but it was wrong model as i made the order for recording camera bell. I complained about this at branch office of eureka forbes in ghumti, branch manager assured me with wriiten document dat it will be get replaced with original one till 25th april. I made so many calls for changing it and every time they said there is no stock available and it will be changed within one week. Till now i have made so many calls and when regional manager came to branch office den also i gone to complain about it but still dere was no work done. I have made payment by cheque before the model came to my home but still i got the wrong model and my real order is still not changed. This company is making me fool each and everyday and vijaybhan singh, the css who was responsible for this always says that it will change in one week... This company is doing a big fraud.
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Jul 1, 2018
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
May 30, 2018
Eureka Forbes Customer Care's response
Dear Mr. Srivastava,

I will surely assist you with your concern. Kindly share your registered contact number/customer ID here & I’ll get back to you at the earliest.

Regards,
Priya
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