[Resolved] Eureka Forbes — cancellation of provogue wrist watch order

Udaysinh1544

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I had got an offer of provogue wrist watch on renewal of amc for water purifier.

While i opted for the offer and paid rs.449 towards the shipping & handling charges on 28th july 2019 and it was promised to get the delivery of the gift within 8 days, i am not able to get either any update or the gift. Even tried for the order status on the provogue site, but it's not working/responding.

Hence, i would want to cancel the order.

Please guide, how to cancel the order.

Regards, uday

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Sep 11, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2019

Eureka Forbes Customer Care's response Dear Uday,

I will surely help you with your concern. Kindly share your registered contact number/customer ID here, so that I can have my team get in touch with you.

Regards,
Anita

Verified Support

Aug 08, 2019

Eureka Forbes Customer Care's response Dear Uday,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Aug 09, 2019

Eureka Forbes Customer Care's response Dear Uday,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita