[Resolved] Eureka Forbes — Change of faulty machine

unionbank

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751030
Website:	eurekaforbes.com

We have purchased 10 dr aquaguard - eternity water purifier for our office from franchise located at bharati tower, forest park, bhubaneswar on 30.03.2016. Out of this 3 machine are faulty. The sales person promised to replaced the faculty machine. Since more than 4 months passed he did not keep his promise. We have lodged complain on 30.07.2016. (Complain no[protected] but till date our problem till persisting. We are your corporate client. If this type of service continue we will be forced to take legal action against the company.

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Oct 14, 2016

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

Eureka Forbes Customer Care's response Dear Customer,

Thank you for connecting with us. We've highlighted your issue to our service team at Bhubaneswar and they will be getting in touch with you soon to address your concern with regards to your product Aquaguard.

Regards,
Eureka Forbes Team

Verified Support

Sep 12, 2016

Eureka Forbes Customer Care's response Dear Customer,

As per the feedback received from my team, I understand that your issue has been resolved. Have a great day!

Regards,
Anu