[Resolved] Eureka Forbes — cheating by aquaguard geneus plus service agencies

kpkaran123

from Coimbatore, Tamil Nadu

Address:

Flat 207 Sri Srinivas Nivas, Old Bowenpally, Hyderabad, Telangana, 500011

Refer my complaint yesterday. It is clear the Eureka has no control over their service agencies. Two local service representatives designated by Customer care came, opened it and asked me to Pay 5000 for replacing entire filter kits. Also fought with me to pay 450 service charges. I refused and they tampered with the filters and went. I again contacted another agency through RO Service Centre online. The guy was more honest, He came found that filters were okay and only pipe joint was leaking. Replaced it for 400 bucks.. Someone listening in Eureka customer care please?? There are full of robbers sitting there.

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Feb 16, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

Eureka Forbes Customer Care's response Dear Karan,

Please share your registered contact number and customer ID here. My service team will get back to you at the earliest for further help.

Regards,
Priya

Verified Support

Jan 09, 2020

Eureka Forbes Customer Care's response Dear Karan,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Priya