Eureka Forbes — Cheating in the name of AMC by Eureka Forbes (AQUAGUARD) | |||
I bought a AquaGuard RO+UV Enhance model march 2014, sales person said it works fine till 12000 ltrs, but after buying the product it says only 6000 ltrs. When I asked him again still he says the same, the service person says AMC Rs/- 4800 is needed for the product to run .sales people have to speak the truth before selling the product. I hope some positive reply from Eureka Forbes. kind regards Dr. Sushil Sharma 91-[protected] [protected]@gmail.com Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
The Eureka Forbes as company made tall promises at the time of selling the product but when it comes to after sales service then they make their customer from pillar to post as the people working for the company are just trained to sell the product but at Customer Care had no such information of the services rendered by the company. It is very much evident from my letter to the company.
Right now I am in a dilemma whether to get the machine in working order and pay for it and claim later or wait for your concern over the issue. It is really sad that Eureka management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
After a long wait the response i receive was very frustating. Now i request stackholders to intervene in this issue and do the needful on priority basis.
kind regards
Dr. Sushil Sharma
91-[protected]
[protected]@gmail.com
Right now I am in a dilemma whether to get the machine in working order and pay for it and claim later or wait for your concern over the issue. It is really sad that Eureka management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
After a long wait the response i receive was very frustating. Now i request stackholders to intervene in this issue and do the needful on priority basis.
kind regards
Dr. Sushil Sharma
91-[protected]
[protected]@gmail.com
Its almost one month is over, still no positive response from Eureka Forbes.
The Eureka Forbes as company made tall promises at the time of selling the product but when it comes to after sales service then they make their customer from pillar to post as the people working for the company are just trained to sell the product but at Customer Care had no such information of the services rendered by the company. It is very much evident from my letter to the company.
Right now I am in a dilemma whether to get the machine in working order in long term and pay for it and claim later or wait for your concern over the issue. It is really sad that AQUAGUARD management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
Anticipating Eureka management will start cocnerning for their customers. Otherwise soon they will pahse out.
kind regards,
Dr. Sushil Sharma
91-[protected]
The Eureka Forbes as company made tall promises at the time of selling the product but when it comes to after sales service then they make their customer from pillar to post as the people working for the company are just trained to sell the product but at Customer Care had no such information of the services rendered by the company. It is very much evident from my letter to the company.
Right now I am in a dilemma whether to get the machine in working order in long term and pay for it and claim later or wait for your concern over the issue. It is really sad that AQUAGUARD management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
Anticipating Eureka management will start cocnerning for their customers. Otherwise soon they will pahse out.
kind regards,
Dr. Sushil Sharma
91-[protected]
The Eureka Forbes as company made tall promises at the time of selling the product but when it comes to after sales service then they make their customer from pillar to post as the people working for the company are just trained to sell the product but at Customer Care had no such information of the services rendered by the company. It is very much evident from my letter to the company.
Right now I am in a dilemma whether to get the machine in working order in long term and pay for it and claim later or wait for your concern over the issue. It is really sad that AQUAGUARD management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
Anticipating Eureka management will start cocnerning for their customers. Otherwise soon they will pahse out.
kind regards,
Dr. Sushil Sharma
91-[protected]
Right now I am in a dilemma whether to get the machine in working order in long term and pay for it and claim later or wait for your concern over the issue. It is really sad that AQUAGUARD management is making money at cost of customer’s pain they do not have quality control nor does have service desk manager or escalations to improve the services. Very soon AQUAGUARD will be an obsolete brand, despite they claim for good technology. Ethical Company, good product and post sales service matters for company's existence in market for long run. AQUAGUARD is here to make money. But smart customers will never let their friends, relatives or anybody in society they live and come to know they are buying AQUAGUARD it will be surely NO NO NO recommendation for the product AQUAGUARD.
Anticipating Eureka management will start cocnerning for their customers. Otherwise soon they will pahse out.
kind regards,
Dr. Sushil Sharma
91-[protected]
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team