[Resolved]  Eureka Forbes — Company not respond about 30 days money back guarantee policy

Address:	400013
Website:	www.eurekaforbes.com/Product/Vacuum-Cleaners/Euroclean/Premium/Euroclean-Wet-Dry?pid=37

I had buy a 'Euroclean wet & Dry' Vacuum cleaner at below address http://www.eurekaforbes.com/Product/Vacuum-Cleaners/Euroclean/Premium/Euroclean-Wet-Dry?pid=37

on the time of perches the company (Eureka Forbers) representative Employee Code 9090110 they told me "if you make payment online you have get a gift watch worth Rs. 7990/- and i saw it eureka website also. but i received a low quality watch worth Rs.200. MRP printed Rs.2499/-

and the product not suitable to my requirements so as per 30days money back guarantee policy i had filled return & Replacement form with in 7days after receiving product.
Till I have following the customer care they said with 15days our courier can pick up the product. But till date no courier pickup the product

More than 4 times I spoke to their customer care they told to me our SR. managers are not available plz call back after 24hrs, or ‘ they says the information witch given online that all false’
Finally I lost my peace of mind by the company Eureka Forbers. I demand compensation for all this issues. Kindly helps tome arrest this type of issues
Details
Name – Murali
Customer ID. [protected]
Order ID[protected]
INV No.[protected] date06.02.2016
More details photos are attached

I have call records also.

I spoke ECOMMERCE HELPLINE[protected]