Eureka Forbes — complain for dr. aquaguard geneus + (ro+uv+uf) customer id [protected]

This is to bring to your notice that, we have purchased the above said machine on 09.08.2019 vide your invoice no.[protected] dated 10.08.2019. But unfortunately it started giving trouble after few days of installation and sensor was changed by your service engineer. But again since last one week it is giving trouble and totally out of order. We complained through ivrs and contacted your call center for last four days every time they escalate the case but no body has yet turned up. Under this circumstances we feel that the machine supplied by you is defective as within this few months of purchase it is continuously giving trouble. Hence needs replacement with new one.