[Resolved]  Eureka Forbes — Complaint for eureka forbes vacuum cleaner vogue in, respect of pawan kumar complaint number [protected]

Address:New Delhi, Delhi, 110085

I had bought eureka forbes vacuum cleaner (Vogue) on 27/12/2016 from hariom retail private ltd. Sector -3, rohini, delhi. Suddenly its suction power reduced and regulator light and regulator is not working properly. I have launched a complaint on 2nd march 2017 with related problem. Complaint number is [protected]. Your executive noted down complaint for water purifier while i had complaint for vacuum cleaner, i had told him about product several time but he had noted down product description wrong. And you have sent mechanic for water purifier in place of mechanic for vacuum cleaner,
In this connection you are requested to resolve my issue at the earliest.

Pawan kumar
E-18/207-208, sector-3
Rohini, new delhi

Mobile number : [protected]
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Apr 30, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2017
Eureka Forbes Customer Care's response
Dear Pawan,

This shouldn't have happened. I've forwarded your concern to my team at Delhi. Be assured they'll surely get in touch with you at the earliest.

Regards,
Anita
Verified Support
Mar 29, 2017
Eureka Forbes Customer Care's response
Dear Pawan,

I've been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Anita
Complaint comments 

Comments

This informed to you,
I had purchased a product EUROCLEAN XFORCE on the date of 12/16/2016 5:52:26 PM.
with this order there is a free gift but till today its not delivered from eureka. so i going to complaint against him to consumer forum.
Customer ID is [protected]
Order ID is [protected]

Prof. S.S.Patil
State - Maharashtra
[protected]
Eureka Forbes Customer Care's response, Mar 7, 2017
Verified Support
Dear Sandeep,

I am dejected to hear about your experience. I've forwarded your complaint to my team at Sangli. Be assured they'll surely get in touch with you to address your concern.

Regards,
Anita
Eureka Forbes Customer Care's response, Mar 26, 2017
Verified Support
Dear Sandeep,

As per the feedback received, I understand your issue has been resolved. Do let me know in case you need any other assistance.

Regards,
Anita

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