Eureka Forbes — Complaint no 82048239 dtd[protected]

Address:Bangalore, Karnataka

We have entered into AMC contract for two years with Eureka Forbes with AMC NO:22027399 for the period[protected] to[protected], As per the agreement, the company were to replace one set filter cartridges per year during the AMC period. As the AMC period is coming to a close, I had registered a complaint (No. 82048239 dated[protected] asking for the second set of filters which was due . No action was taken by Eureka Forbes and upon checking, we were made to understand that, untraceable technician have manipulated their records and collected the filter cartridges from the stores. In spite of our repeated follow up, neither the location service in charge Leghe Reddy #[protected] or his Senior Mr. Prashant #[protected] responded. Infact, seems after the first call Mr. Prashant, has blocked my mobile no. He is the customer service dispute resolution incharge of the area. Logged the complaint directly with the company' customer service on 06-07-15, which also yielded any result.
Was this information helpful?
No (0)
Yes (0)
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Soji,

We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your contact details; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.

Regards,
Eureka Forbes Team
The service of Eureka Forbes is worst and the product is "Money taking Doctor" not PANI KA DOCTOR.
Hi Soji,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information