[Resolved] Eureka Forbes — complaint on not attending service request no.[protected]

baboon

from Kolkata, West Bengal

Address:

700055

I have lodged complain & service request on last monday vide request id no.
[protected] conveyed to me by sms throufh mobile no.[protected] supposed
To be attended within next two days i. E. Latest by 22/11/2017 from the date
Of lodgement 20/11/2017. Which however, has not yet been attended. Amc
Already done.
Please look into the matter as to what is reason for false commitment.

Amiyo kumar paul

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Dec 30, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2017

Eureka Forbes Customer Care's response Dear Amiyo,

I have shared your complaint number with my team in Kolkata. They will get in touch with you at the earliest to service your product.

Regards,
Priya

Verified Support

Nov 23, 2017

Eureka Forbes Customer Care's response Dear Amiyo,

A representative from my team tried calling but couldn't get through. Please share an alternate contact number or a convenient time when my team can call you back.

Regards,
Priya

Verified Support

Nov 28, 2017

Eureka Forbes Customer Care's response Dear Amiyo,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya