[Resolved] Eureka Forbes — defaulty machine

[Resolved] Eureka Forbes — defaulty machine

P Pravat Chandra Mohanty from Burla, Odisha

Aquaguard magna purchased 4 months ago is not working even though it has warranty of 1 year. The mechanic who came to repair told that the candle was not functioning and at the same time told that the candle is not available in their store. Since 4 days no sign of anybody for repair of the machine. Horrible customer service the people working at your company don't even know how to behave. Since 4 days we are uaing boiled water for drinking purpose. The numbers given on the pamphlet also don't work. Was this information helpful? No (0) Yes (0)
Apr 7, 2019 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 Eureka Forbes Customer Care's response Dear Pravat, Kindly send in your registered contact number or customer ID here. I'll have my team connect with you at the earliest for further assistance. Regards, Priya Verified Support Feb 26, 2019 Eureka Forbes Customer Care's response Dear Pravat, I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest. Regards, Priya Verified Support Mar 06, 2019 Eureka Forbes Customer Care's response Dear Pravat, As I haven't received your details, your concern has been closed from our end. Do contact us in case of any query. Regards, Priya
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