[Resolved] Eureka Forbes — Defect in the product of eureka forbes (Reviva ro+uv)

jyotiprakash0007

from Kota, Rajasthan

Address:	Jodhpur, Rajasthan, 342001
Website:	www.eurekaforbes.com

I have purchased reviva ro water purifier in may 2015 and since then it is regularly giving trouble. Many components are replaced but it appears that the instrument itself is defective. At the time of its purchase, i was made to understand that eureka forbes is a pioneer company in manufacturing water purifiers but i am totally not satisfied with the services rendered by company, more particularly about this model reviva, which i have purchased. I expect that my grievances shall soon be redressed by replacing the product.

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Feb 15, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Eureka Forbes Customer Care's response Dear Jyoti,

I would like to help you with this. Kindly share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Shiraz

Verified Support

Jan 11, 2017

Eureka Forbes Customer Care's response Dear Jyoti,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Shiraz

Verified Support

Jan 12, 2017

Eureka Forbes Customer Care's response Dear Jyoti,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Shiraz