[Resolved] Eureka Forbes — Defected product. No response to service complaints. Rude customer care employees. | |||
I had bought the most expensive and best quality model of eureka Forbes's RO purifier (Expert Ro purifier) 3 months ago. From past 2 weeks, the purifier isn't working. I have registered several complaints with my customer code: [protected]. I have called them several times. They have guaranteed a visit in 24 hours but there was no response. On top of that they have call centre executives like miss Sunnanda who not only respond rudely to the calls but also abuse the customer and tell them they cant help them. I want to claim my money back from the company for such a ridiculous product and after sales service. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We request you and give us another chance to serve you with the best we have.
Please provide us with your contact details, our executive will get in touch with you and resolve your issue at the earliest.
We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team