Complaint no. [protected]
Complaint no. [protected]
Pathetic service and pathetic product
I would like to raise a request for the replacement of product immediately as there has been constant problems with the machine.
Water leakage problem.
I did contact eureka forbes and lodge a complaint and the unit has been service 3 - 4 times now in 1 month but the issue still persist.
Every time i log a complaint, like a parrot they keep repeating same stuff that they will send a senior tech to resolve the issue but the same engineer comes every time with blank face and it has got worse now.
I don't need anymore services and want a replacement unit or a complete refund.
I guess this eureka forbes company is no more the customer friendly company it used to be when it started water purified business.
Highly irresponsible response and no technical support
I demand my issues be resolved with immediate effect or i may take further action.
I have already made a point to advise any and everyone in my knowledge against buying any product of this company. I am highly disappointed with the performance of their product since beginning. Was this information helpful? |
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