[Resolved] Eureka Forbes — Deficiency in the services provided

Dr Mamta jain

from Mumbai, Maharashtra

Address:	400050
Website:	Eureka forbes.com

I am using yr water purifier since 3 years
Always I pay for the maintainance package for after services.
The service, being yr franchise, is not regular which they promise at the start of payment.
They expect us to remember and call them whenever required for services.

Though they consistently call us at the time of contract renewal, without fail.

I have seen this happening since 2 years.

Kindly look into the matter and provide someone who is genuinely interested in services to the customer
Waiting for a reply at the earliest.

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Feb 16, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jan 06, 2017

Updated by Dr Mamta jain Please look into it

Verified Support

Jan 07, 2017

Eureka Forbes Customer Care's response Dear Dr. Mamta,

Please share with me your registered contact number and location. I shall have my team assist you with your concern soon.

Regards,
Priya

Verified Support

Jan 11, 2017

Eureka Forbes Customer Care's response Dear Dr. Mamta,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Priya

Verified Support

Jan 12, 2017

Eureka Forbes Customer Care's response Dear Dr. Mamta,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Priya